Privacy Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish legislation, you are informed that personal data collected through this website will be processed by:

• Controller: JSARCANA S.L.
• Tax ID: B22660641
• Registered address: Alfons X el Savi, num 20, 2a planta, Puerta 1 ,08301, Mataró (Barcelona)
• Email: contacto@jsarcana.com

2. Personal Data Collected

JSARCANA S.L. may collect and process the following categories of personal data:

• • Identification data: first name, last name
• • Contact data: email, phone number
• • Access data: username and password (where applicable)
• • Billing data: address, Tax ID
• • Data related to the contracting of services
• • Any other data voluntarily provided by the user

3. Purposes of Processing

Personal data will be processed for the following purposes:

• • Managing enquiries submitted via contact forms
• • Providing contracted services
• • Managing user accounts
• • Processing payments and invoicing
• • Sending service-related communications
• • Complying with legal obligations

4. Legal Basis for Processing

The processing of data is based on:

• • User consent (forms, contact)
• • Performance of a contract (provision of services)
• • Compliance with legal obligations

5. Data Retention

Personal data will be retained:

• • For as long as a contractual relationship exists
• • For as long as necessary for the purpose for which they were collected
• • For the periods required by applicable legislation

6. Recipients of Data

Personal data may be disclosed to public authorities where required by law and to financial institutions for payment processing.

JSARCANA S.L. may also work with service providers acting as data processors:

• • Hosting provider: Hetzner Online GmbH
• • Email provider: Google Workspace

These providers will process data solely for the provision of the service and under the corresponding security guarantees.

7. International Data Transfers

Where service providers are located outside the European Economic Area, international data transfers may take place.

In such cases, JSARCANA S.L. endeavours to ensure that such transfers are carried out with appropriate safeguards under the GDPR, such as:

• • Standard Contractual Clauses approved by the European Commission
• • European Commission adequacy decisions, where applicable
• • Other safeguards recognised under applicable regulations

8. User Rights

The user may exercise the following rights:

• • Access to their personal data
• • Rectification of inaccurate data
• • Erasure of their data
• • Restriction of processing
• • Objection to processing
• • Data portability

To exercise these rights, please send a request to contacto@jsarcana.com including:

• • Full name
• • The right you wish to exercise
• • A copy of your identification document

You also have the right to lodge a complaint with the supervisory authority, such as the Spanish Data Protection Agency (AEPD).

9. Data Security

JSARCANA S.L. implements the technical and organisational measures necessary to ensure the security, integrity and confidentiality of personal data.

10. Accuracy of Data

The user warrants that the data provided is accurate and undertakes to keep it up to date.

11. Amendments

JSARCANA S.L. reserves the right to amend this Privacy Policy to adapt it to legislative changes or changes in the company's activities.

12. Contact

For any questions relating to this Privacy Policy, please contact contacto@jsarcana.com.